Diploma of Hospitality Management

SIT50422 - Diploma of Hospitality Management

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialization in accommodation services, cookery, food and beverage and gaming.

CRICOS CODE: 107898H

Total Course Fees

$12,500

Application Fee: $500 (non-refundable, excluded from total fees)

Non Tuition Fee: $0

Tuition Fee: $12,500

Course Duration

68 Weeks

Delivery will occur over an 68 Weeks period of full time study.
Where students successfully apply for credit and/or RPL the course duration will be shorten accordingly and adjustments made to any COE issued or remove it or add to course duration.

Entry/ Admission Requirements

Pre-Training Review (PTR):
Selection for enrolment in SPIC courses will be approved for applicants who meet the qualification selection criteria during the PTR prior to the confirmation of enrolment at SPIC. A satisfactory outcome of PTR with authorized SPIC Staff or representative will ensure applicants are placed in a suitable course with an appropriate training and assessment strategy, SPIC review applicants existing knowledge, skills, experience and qualifications. SPIC will then review this information in conjunction with other admission requirements below.
 
Age Requirements:
SPIC requires that all students must be 18 years of age or above at the commencement of the course.
 
Prior Achievement Requirements:
  • Basic Computer Skills
  • A good command of written English
  • Meet all Student Visa requirements, including:
    • Year 12 academic education (or equivalent)
 
* Students with overseas qualifications will need to have level equivalency determined by the Department of Education, Skills and Employment, online applications here: Click here
 
LLN Requirements
  • The qualification has been analyzed to determine the Australian Core Skills Framework (ACSF) levels of Learning, Reading, Writing, Oral Communication and Numeracy. This is detailed in the Certificate IV in Business ACSF Profile.
  • Students entering this qualification will have their LLN skills compared to the ACSF levels of the course to determine if there are specific support requirements needed, and make a recommendation about the suitability of the student to enroll.
  • See the SPIC LLN Policy & Procedures for more details.
 
English Language Requirements:
All students entering this qualification must have the following minimum score of an internationally recognized English Language proficiency tests or equivalent in line with DHA recommendations
  • IELTS overall band of 6.0 or equivalent
Assessment Methods
  • Assessments will be conducted face to face which could include:
  • Direct observation – in a simulated classroom environment – usually role plays
  • Product based methods – these are generally reports, case studies, projects and presentations.
  • Questioning – written and verbal questioning is used for a number of assessment tasks.
  • A combination of the above methods.
Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Administration Officer
  • Sales Manager
  • Customer Service Manager
  • Personal Assistant
Course Delivery
  • Face to face at our Gold Coast Campus – 20 hours per week of classroom based training sessions
  • 8 hours of self study including structured self-directed learning & completing assessment work started in class
  • Up to an hour per week of individual support if required
Units:
PrerequisiteSITXFSA005Use hygienic practices for food safety
PrerequisiteSITHCCC027Source and present information
CoreSITXCCS015Enhance customer service experiences
CoreSITXCCS016Develop and manage quality customer service practices
CoreSITXCOM010Manage conflict
CoreSITXFIN009Manage finances within a budget
CoreSITXFIN010Prepare and monitor budgets
CoreSITXGLC002Identify and manage legal risks and comply with law
CoreSITXHRM008Roster staff
CoreSITXHRM009Lead and manage people
CoreSITXMGT004Monitor work operations
CoreSITXMGT005Establish and conduct business relationships
CoreSITXWHS007Implement and monitor work health and safety practices
ElectiveSITHIND006Source and use information on the hospitality industry
ElectiveSITHCCC023*Use food preparation equipment
ElectiveSITHCCC026*Package prepared foodstuffs
ElectiveSITHCCC027*Prepare dishes using basic methods of cookery
ElectiveSITHCCC028*Prepare appetisers and salads
ElectiveSITHCCC029*Prepare stocks, sauces and soups
ElectiveSITHCCC030*Prepare vegetable, fruit, eggs and farinaceous dishes
ElectiveSITHCCC031*Prepare vegetarian and vegan dishes
ElectiveSITHCCC035*Prepare poultry dishes
ElectiveSITHCCC036*Prepare meat dishes
ElectiveSITHCCC037*Prepare seafood dishes
ElectiveSITHCCC038*Produce and serve food for buffets
ElectiveSITHCCC040*Prepare and serve cheese
ElectiveSITHCCC043*Work effectively as a cook
ElectiveSITXFSA005Use hygienic practices for food safety
ElectiveSITXINV008Control Stock